VIP Hosts

Shauntel joined Elite Casino Resorts in April 2024 as a VIP Host at Grand Falls Casino & Golf Resort in Larchwood, IA, and transferred to Grand Island Casino Resort in February 2025. She brings vibrant energy and a true passion for guest service. With a background in horticulture and a love for the outdoors, Shauntel enjoys creating memorable experiences for every guest she meets. Outside of work, she enjoys spending time with her family, exploring nature, and occasionally running marathons. Be sure to say hello to Shauntel the next time you see her in the casino!

Chantel Ritter a Grand Island, Nebraska local with a diverse background that spans student leadership, healthcare, hospitality, and business. During high school, she served as the President of the Student Council, demonstrating early leadership and a passion for community involvement. After graduating, she worked as a CNA/CMA in assisted living, providing compassionate care to residents.

Transitioning into the hospitality industry, Chantel began her career at Grand Island Casino Resort as a Hotel Supervisor before advancing to become a VIP Host, where she excels in delivering exceptional guest experiences. Fluent in both English and Spanish, she loves helping people feel welcomed and comfortable.

Beyond her work, Chantel enjoys spending time with her dog Dulce, fishing, hiking, camping, and playing guitar.

With her friendly demeanor, leadership skills, and dedication to community, Chantel is passionate about making a positive impact both at work and in her hometown.